Most people are involved in dealing with customers even if they don't call them customers or perhaps they are people working for your customer. Everyone who communicates with a customer in any way would benefit from this course. No prior knowledge is needed.
Achieving real excellence in customer service is key to the success of any organisation. If you are on the front line of customer relationships, you have the opportunity to make the most of every customer contact and to delight your customers.
This course will help you achieve that excellence in customer service.
Book your place
|Mon 29Jan 2018||Show session datesHide session dates||Norwich||£250+VAT||Spaces Available||Book now|
This is a 1 day course (9.30am - 4.30pm)
For more information about multi-booking discounts click here or please call 01603 677107