All too often however, appraisals can turn from something positive into a confrontational meeting, where the manager can have difficulty getting their point across successfully, and the appraisees can become defensive and resistant to change. As a result, managers learn to loathe them and employees fear them.

This course is for anyone who is required to carry out appraisals and needs to do so in a positive and effective manner.
 

This one-day course is designed to examine the principles of the performance appraisal system and how to get the best out of it from everyone's perspective.

• The need for appraisals
• The benefits of appraisals
• Skills required
• Good practice in interviewing
• Questioning techniques
• Completing the paperwork
• Role-play

Introduction​

• The need for appraisals
• The benefits of appraisals

The skills required

• Questioning
• Dealing with conflict

Good practice in interviewing

• Preparation
• Interviewing techniques
• Feedback and review
• Setting objectives
• Questioning techniques​
• Completing the paperwork

Review and questions

The course runs from 9:30am through to 4:30pm. Refreshments are available from 9am.

We provide:

• Full course material
• Certificate of attendance
• 90 days post course support
• Note pad and pen
• Polos!

Also includes:

• Free on-site parking
• Refreshments throughout the day
• Lunch at a local restaurant
• Free WiFi

Our Norwich on-site parking (NR3 1UB) is free and situated 5 minutes walk along the river to our training centre at St James Mill. If you arrive by train it is about 20 minutes on the Riverside walk or a short taxi ride to get to us. View full directions for Norwich and all our other venues.

You will learn in a relaxed environment with a small group of people. A specialist tutor will guide and encourage you through all the learning necessary to develop your skills and questions are always welcome.

• HR Essentials for Line Managers
• Forefront with ILM Level 3
• Managing Stress and Workplace Pressure