All too often however, appraisals can turn from something positive into a confrontational meeting, where the manager can have difficulty getting their point across successfully, and the appraisees can become defensive and resistant to change. As a result, managers learn to loathe them and employees fear them.
This course is for anyone who is required to carry out appraisals and needs to do so in a positive and effective manner.
This one-day course is designed to examine the principles of the performance appraisal system and how to get the best out of it from everyone's perspective.
- The need for appraisals
- The benefits of appraisals
- Skills required
- Good practice in interviewing
- Questioning techniques
- Completing the paperwork
- Role-play
Introduction
- The need for appraisals
- The benefits of appraisals
The skills required
- Questioning
- Dealing with conflict
Good practice in interviewing
- Preparation
- Interviewing techniques
- Feedback and review
- Setting objectives
- Questioning techniques
- Completing the paperwork
Review and questions
The course runs from 9:30am through to 4:30pm.
You will learn in a relaxed environment with a small group of people. A specialist tutor will guide and encourage you through all the learning necessary to develop your skills and questions are always welcome.
Included with your course
We provide the following with online and training centre delivered courses.
- Course notes
- Certificate of attendance
Online Delivery
A link to the online training platform will be sent before the course, simply click the link and follow the instructions.
- See Virtual / Remote training information for more details
- Contact us if you'd like to test the platform before the morning of the course
- You can be located anywhere in the world with an internet connection and your computer
Our Training Centres
For training courses run at one of our training centres we include.
- Free onsite parking
- Lunch and refreshments
- Notepad, pen and Polos
Our Norwich on-site parking (NR3 1UB) is free and situated 5 minutes walk along the river to our training centre at St James Mill. If you arrive by train it is about 20 minutes on the Riverside walk or a short taxi ride to get to us. View full directions for Norwich and all our other venues.