All too often however, appraisals can turn from something positive into a confrontational meeting, where the manager can have difficulty getting their point across successfully, and the appraisees can become defensive and resistant to change. As a result, managers learn to loathe them and employees fear them.
This course is for anyone who is required to carry out appraisals and needs to do so in a positive and effective manner.
This one-day course is designed to examine the principles of the performance appraisal system and how to get the best out of it from everyone's perspective.
- The need for appraisals
- The benefits of appraisals
- Skills required
- Good practice in interviewing
- Questioning techniques
- Completing the paperwork
- Role-play
Introduction
- The need for appraisals
- The benefits of appraisals
The skills required
- Questioning
- Dealing with conflict
Good practice in interviewing
- Preparation
- Interviewing techniques
- Feedback and review
- Setting objectives
- Questioning techniques
- Completing the paperwork
- Role-play
Review and questions
The course runs from 9:30am through to 4:30pm. Refreshments are available from 9am.
We provide:
- Full course material
- Certificate of attendance
- 90 days post course support
- Note pad and pen
- Polos!
Also includes:
Our Norwich on-site parking (NR3 1UB) is free and situated 5 minutes walk along the river to our training centre at St James Mill. If you arrive by train it is about 20 minutes on the Riverside walk or a short taxi ride to get to us. View full directions for Norwich and all our other venues.
You will learn in a relaxed environment with a small group of people. A specialist tutor will guide and encourage you through all the learning necessary to develop your skills and questions are always welcome.