Dealing with Difficult People

Course overview

Only Delivered as a Live Instructor Led Online Course for April and May

See our Virtual / Remote Training page for more information

Dealing with difficult people whether managers, peers or clients, can lead to staff feeling powerless and demotivated. This course is full of practical tips and guidance to help you respond with a confident and proactive approach.

You will develop skills in assessing the situation, understanding other people’s behaviour and how to best manage your own responses to achieve a positive solution.

Course overview

Only Delivered as a Live Instructor Led Online Course for April and May

See our Virtual / Remote Training page for more information

You will develop skills in assessing the situation, understanding other people’s behaviour and how to best manage your own responses to achieve a positive solution.

Course duration 1 day

Prices from £250

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View Testimonials

In-house training

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Book your place

Key :

Full

Limited Availability

Spaces Open

Mon 16 Nov 2020

Show session dates

This is a 1 day course (9:30am - 4:30pm)

16 November

Location

Classroom: Norwich

Price

£250+VAT

Availability

Available

Book now

Date		Location	Price	Availability
Mon 16Nov 2020	Show session dates Hide session dates	Classroom: Norwich	£250+VAT	Spaces Available	Book now
This is a 1 day course (9:30am - 4:30pm) 16 November
For more information about multi-booking discounts click here or please call 01603 677107

Great course. Good mix of group involvement and presentation, personality tests have insightful and useful strategies for work and day to day life.

Healthwatch Norfolk

I appreciate it isn't possible but would prefer over 2 half days as it felt like a lot to digest (that's the green in me!).

Healthwatch Norfolk

Really enjoyed today and wasn't expecting it to be so theoretical, which was really useful. I will apply what I've learnt both to myself and to those I talk to when I'm out and about. Was a shame we ran short of time to not...

Healthwatch Norfolk

A really useful course that has given me lots of strategies to take away and use in my role. Thanks! Found the section on colours for personalities so interesting and thought provoking.

Healthwatch Norfolk

Excellent course, great tutor, glad I attended! :)

Bosta UK Ltd

Very engaging. Easy to take it in and very informative.

North Norfolk District Council

Really very good. Validated and added to my knowledge.

North Norfolk District Council

Excellent!!!

North Norfolk District Council

I really enjoyed my course, Matt was very knowledgeable and used circumstances and examples that were related to my issues.

Norfolk & Suffolk Financial Services Ltd

Matt did an excellent job, and due to the small group size on the course he was able to tailor the material to the requirement of the group.

Aeropak Chemical Products Ltd

Read all Testimonials

Training and support

Lee-Anne
Finance & Soft Skills Trainer
Elliot Symonds
Business Development & Management Trainer
Matt Reed
Business Development & Management Trainer

Meet the full team

For help and advice choosing the right course for you,
call us on 01603 677107 or email enquiries@jarroldtraining.co.uk

Enquire here

Dealing with Difficult People

Course overview

Course overview

Course duration 1 day

Prices from £250

Share this course Share

Book your place

Key :

Mon 16 Nov 2020

Great course. Good mix of group involvement and presentation, personality tests have insightful and useful strategies for work and day to day life.

I appreciate it isn't possible but would prefer over 2 half days as it felt like a lot to digest (that's the green in me!).

Really enjoyed today and wasn't expecting it to be so theoretical, which was really useful. I will apply what I've learnt both to myself and to those I talk to when I'm out and about. Was a shame we ran short of time to not...

A really useful course that has given me lots of strategies to take away and use in my role. Thanks! Found the section on colours for personalities so interesting and thought provoking.

Excellent course, great tutor, glad I attended! :)

Very engaging. Easy to take it in and very informative.

Really very good. Validated and added to my knowledge.

Excellent!!!

I really enjoyed my course, Matt was very knowledgeable and used circumstances and examples that were related to my issues.

Matt did an excellent job, and due to the small group size on the course he was able to tailor the material to the requirement of the group.

Training and support

Lee-Anne

Elliot Symonds

Matt Reed

For help and advice choosing the right course for you,
call us on 01603 677107 or email enquiries@jarroldtraining.co.uk

Enquiry form

Get in touch

Dealing with Difficult People

Course overview

Course overview

Course duration 1 day

Prices from £250

Share this course Share

Book your place

Key :

Mon 16 Nov 2020

Great course. Good mix of group involvement and presentation, personality tests have insightful and useful strategies for work and day to day life.

I appreciate it isn't possible but would prefer over 2 half days as it felt like a lot to digest (that's the green in me!).

Really enjoyed today and wasn't expecting it to be so theoretical, which was really useful. I will apply what I've learnt both to myself and to those I talk to when I'm out and about. Was a shame we ran short of time to not...

A really useful course that has given me lots of strategies to take away and use in my role. Thanks! Found the section on colours for personalities so interesting and thought provoking.

Excellent course, great tutor, glad I attended! :)

Very engaging. Easy to take it in and very informative.

Really very good. Validated and added to my knowledge.

Excellent!!!

I really enjoyed my course, Matt was very knowledgeable and used circumstances and examples that were related to my issues.

Matt did an excellent job, and due to the small group size on the course he was able to tailor the material to the requirement of the group.

Training and support

Lee-Anne

Elliot Symonds

Matt Reed

For help and advice choosing the right course for you, call us on 01603 677107 or email enquiries@jarroldtraining.co.uk

Enquiry form

Get in touch

For help and advice choosing the right course for you,
call us on 01603 677107 or email enquiries@jarroldtraining.co.uk