Dealing with Difficult People

Course overview

Dealing with difficult people whether managers, peers or clients, can lead to staff feeling powerless and demotivated. This course is full of practical tips and guidance to help you respond with a confident and proactive approach. 

You will develop skills in assessing the situation, understanding other people’s behaviour and how to best manage your own responses to achieve a positive solution.

Is this course right for you?

What will I learn?

Detailed course content

What to expect on the day?

Further courses to consider

Course profile PDF

Book your place

Key :

Full
Limited Availability
Spaces Open

Mon 31 Jan 2022

This is a 1 day course (9:30am-4:30pm)
  • 31 January
Classroom: Norwich
£250+VAT
Available
Book now

Fri 4 Feb 2022

This is a 1 day course (9:30am-4:30pm)
  • 4 February
Virtual Training
£250+VAT
Available
Book now

Thu 7 Apr 2022

This is a 1 day course (9:30am-4:30pm)
  • 7 April
Classroom: Norwich
£250+VAT
Available
Book now

Fri 24 Jun 2022

This is a 1 day course (9:30am-4:30pm)
  • 24 June
Classroom: Norwich
£250+VAT
Available
Book now
Date  Location Price  Availability
Mon 31Jan 2022Show session datesHide session dates Classroom: Norwich£250+VAT Spaces AvailableBook now
This is a 1 day course (9:30am-4:30pm)
  • 31 January
Fri 4Feb 2022Show session datesHide session dates Virtual Training£250+VAT Spaces AvailableBook now
This is a 1 day course (9:30am-4:30pm)
  • 4 February
Thu 7Apr 2022Show session datesHide session dates Classroom: Norwich£250+VAT Spaces AvailableBook now
This is a 1 day course (9:30am-4:30pm)
  • 7 April
Fri 24Jun 2022Show session datesHide session dates Classroom: Norwich£250+VAT Spaces AvailableBook now
This is a 1 day course (9:30am-4:30pm)
  • 24 June

For more information about multi-booking discounts click here or please call 01603 677107

Read all Testimonials

Training and support

  • Lee-Anne

    Finance & Soft Skills Trainer
  • Elliot Symonds

    Business Development & Management Trainer
  • Matt Reed

    Business Development & Management Trainer
Meet the full team

For help and advice choosing the right course for you,
call us on 01603 677107 or email enquiries@jarroldtraining.co.uk

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Get in touch

Telephone
01603 677107

Email
enquiries@jarroldtraining.co.uk