"10,000/10,000, highly recommend and would love to attend more courses similar in nature. Very informative and inspirational."
"Enjoyable course. Would have been good to have more practical skills to try in the first half day to be able to try before the second to feedback."
"I liked the slides and the trainer was very engaging. Good to be part of a group that I know - relatable. I appreciated the clear & useful directions to the car parking too!"
"It made me realise the importance of listening to the customer, not taking it for granted. Along with feeding back to them"
"Very good training, good to get the team talking in a healthy debate."
"An interactive session. Very interesting to discuss the customer and personal profiling. Gave me an understanding of what I choose to do or say the things I do and why."
"Engaging. Neutral opinions / both sides of an argument."
"Great course. Informative and relevant. Matt engaged the course perfectly."
"Matt delivered the course extremely well, he kept the training interesting and carried out various group activities to keep us engaged. I have learnt various customer service skills that I will apply to my everyday role."
"Matt is very engaging with the entire group. I found the day very interesting and a real insight into how to better conduct yourself. Matt is a real credit to Jarrold Training. Thank you."