You may be creating a new team or establishing a more effective team from an existing group of people. Regardless, if you are a manager or team leader you are collectively responsible for the ultimate outcome.
This course will teach you a variety of tools, techniques and concepts you need to create a team that works together and performs outstandingly.
The course will provide you with a clear understanding of exactly what "effective working relationships" are - and how to cultivate them within your team, you'll consider the key components of an effective team and the symptoms of a dysfunctional one together with the stages involved in team development and management.
At the end of the course you will:
- Be able to explain the benefits of effective working relationships in developing and maintaining the team
- Be able to identify behaviours which can develop and maintain trust at work
- Understand the role of communication in developing effective team working
- Understand the differences between groups and teams
- Know how to identify team members preferred roles
- Understand how to establish team roles and responsibilities
- Understand your own team management style
- Be able to Identify characteristics of teams and how to get the best from them
- Know how to develop morale and trust
This one day course is aligned to the ILM Level 3 qualification in Leadership and Management.
ILM Unit: 8600-309
Credits: 1
This unit can be taken to gain additional credits by passing a criteria based assignment. The credits gained can to be used towards a further ILM Level 3 qualification.
- If you have between 4 and 12 credits at level 3 you have an Award.
- Between 13 and 36 credits at level 3 gains you a Certificate.
- 37 credits or over gains you a Diploma at level 3.
Most people undertaking the accredited element of this course will already be registered with ILM.
There is an additional fee to register with the ILM if you have not already done so. Please call us on 01603 677107 for more details.
The course runs from 9:30am through to 4:30pm.
You will learn in a relaxed environment with a small group of people. A specialist tutor will guide and encourage you through all the learning necessary to develop your skills and questions are always welcome.
Included with your course
We provide the following with online and training centre delivered courses.
- Course notes
- Certificate of attendance
Online Delivery
A link to the online training platform will be sent before the course, simply click the link and follow the instructions.
- See Virtual / Remote training information for more details
- Contact us if you'd like to test the platform before the morning of the course
- You can be located anywhere in the world with an internet connection and your computer
Our Training Centres
For training courses run at one of our training centres we include.
- Free onsite parking
- Lunch and refreshments
- Notepad, pen and Polos
Our Norwich on-site parking (NR3 1UB) is free and situated 5 minutes walk along the river to our training centre at St James Mill. If you arrive by train it is about 20 minutes on the Riverside walk or a short taxi ride to get to us. View full directions for Norwich and all our other venues.
Institute of Leadership and Management (ILM)
The UK's premier management organisation, partnering with individuals and employers across the world to improve leadership and management performance.
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