This course is useful for anyone who has to organise and conduct effective meetings.

• Look at at why we have meetings and the different types of meetings you can have
• How to prepare well for the meeting, including the environment
• Chairing the meeting and setting the ground rules
• Communicating effectively and encouraging participation
• How to deal with common problems and diffuse difficult situations

At the end of this workshop, delegates will have developed the necessary skills to conduct effective meetings.

• Why do we need meetings?
• Defining the purpose
• Different types of meeting
• Preparing for the meeting
• Chairing the meeting
• Agreeing actions and allocating responsibilities
• Setting the ground rules
• The dynamics of the group
• Communicating effectively
• Techniques to encourage participation
• Common problems
• Diffusing difficult situations
• Meeting environment

The course runs from 9:30am through to 4:30pm. Refreshments are available from 9am.

We provide:

• Full course material
• Certificate of attendance
• 90 days post course support
• Note pad and pen
• Polos!

Also includes:

• Free on-site parking
• Refreshments throughout the day
• Lunch at a local restaurant
• Free WiFi

Our Norwich on-site parking (NR3 1UB) is free and situated 5 minutes walk along the river to our training centre at St James Mill. If you arrive by train it is about 20 minutes on the Riverside walk or a short taxi ride to get to us. View full directions for Norwich and all our other venues.

You will learn in a relaxed environment with a small group of people. A specialist tutor will guide and encourage you through all the learning necessary to develop your skills and questions are always welcome.

• Time Management
• Minute Taking
• Influencing Skills