This course is useful for anyone who has to organise and conduct effective meetings.

• Look at at why we have meetings and the different types of meetings you can have
• How to prepare well for the meeting, including the environment
• Chairing the meeting and setting the ground rules
• Communicating effectively and encouraging participation
• How to deal with common problems and diffuse difficult situations

At the end of this workshop, delegates will have developed the necessary skills to conduct effective meetings.

• Why do we need meetings?
• Defining the purpose
• Different types of meeting
• Preparing for the meeting
• Chairing the meeting
• Agreeing actions and allocating responsibilities
• Setting the ground rules
• The dynamics of the group
• Communicating effectively
• Techniques to encourage participation
• Common problems
• Diffusing difficult situations
• Meeting environment

The course runs from 9:30am through to 4:30pm.

You will learn in a relaxed environment with a small group of people. A specialist tutor will guide and encourage you through all the learning necessary to develop your skills and questions are always welcome.

Included with your course
We provide the following with online and training centre delivered courses.

• Course notes
• Certificate of attendance

Online Delivery
A link to the online training platform will be sent before the course, simply click the link and follow the instructions.

• See Virtual / Remote training information for more details
• Contact us if you'd like to test the platform before the morning of the course
• You can be located anywhere in the world with an internet connection and your computer

Our Training Centres
For training courses run at one of our training centres we include.

• Free onsite parking
• Lunch and refreshments
• Notepad, pen and Polos

Our Norwich on-site parking (NR3 1UB) is free and situated 5 minutes walk along the river to our training centre at St James Mill. If you arrive by train it is about 20 minutes on the Riverside walk or a short taxi ride to get to us. View full directions for Norwich and all our other venues.

• Time Management
• Minute Taking
• Influencing Skills