This course is suitable for current or aspiring frontline managers to develop their leadership skills and learn how to balance the roles and responsibilities of a manager. 

Do you have frontline managers who:

• Were promoted from within because they are technically good? 
• Are new to the role and / or inexperienced at managing others? 
• Need improved confidence in managing people and problems? 
• Find it difficult to balance the pressures of delivering for management while remaining part of the team?
• Could make a significant contribution to the company's profits if they were able to improve the performance of themselves and their teams? 

If the answer is "yes" to any of the above questions, you will find that the Forefront course provides solutions to these and many other issues that stretch today's team leader. The ILM Level 3 qualification has been specially designed to give practising or aspiring first line managers a solid foundation in their formal development as a manager. Delegates will also complete a project which is to identify a problem within the workplace and implement an effective solution. 

Your employee will receive:

• An Insights Discovery personal profile
• 1-2-1 coaching sessions
• A fun and challenging learning experience

Format

• Insights Discovery Personal Profile feedback session
• Pre-course coaching and objective setting
• Training one morning a week for six weeks
• Application and assignment-driven tasks
• Post-course review and coaching session
• Complete a relevant business-related problem solving project
• Take part in regular peer group review time

Areas Covered

• Planning and organising - better control of projects, people and resources 
• Delivering results - improved understanding of internal and external customer needs 
• Commercial thinking - taking action to affect profit in measurable ways 
• Delegation - shifting responsibility to those who are going to do the work 
• Decision making - the skill and confidence to come up with solutions not problems 
• Communication - keeping everybody informed and the ideas flowing 
• Motivation - practical ways of raising team and individual performance 
• Time Management – focusing on priorities and meeting important deadlines 
• Innovation - engaging the team in positive and practical change
• Performance review - reviewing people's performance in a motivating and supportive way 
• Reaching consensus – developing active listening, positive communication and discussion 
• Leadership confidence - feeling confident and comfortable with the right style of authority for the individual

The ILM Level 3 qualification has been specially designed to give practising or aspiring first line managers a solid foundation in their formal development as a manager. The ILM Level 3 Award in Leadership & Management is a concise qualification which gives an introduction to the basic skills, knowledge, and understanding required by today's first line manager.

ILM Level 3 Units:

• 8600-300 - Solving Problems & Making Decision - 2 credits
• 8600-309 - Understand How to Establish an Effective Team - 1 credit
• 8600-319 - Understanding Organising and Delegating in the Workplace - 1 credit
• 8600-323 - Understanding Performance Management - 2 credits

After the course has finished you will be required to complete four assignments. These four assignments are assessed and if you pass, you will gain an ILM Level 3 Award in Leadership and Management. This is a qualification which sits within the Qualification and Curriculum Framework (QCF). We assess the essays ourselves at Jarrold Training and you will have direct contact with, and support from, our ILM lead assessor.

The essays have a word count of 1,200 to 1,500 words and we set a deadline date of 3 months after you finish the course. You need to score a minimum of 50% in each section against a measurable criteria. If you are referred after a formal submission you can submit the essays again after making changes based around specific feedback. We are absolutely here to help you on your ILM journey and there is plenty of support available from the ILM as well.

ILM Level 3 Award in Leadership & Management qualification

This course is held at our Training Centres. The course duration is six and a half days. 
You will learn in a relaxed environment with a small group of people. A specialist tutor will guide and encourage you through all the learning necessary to develop your skills and questions are always welcome.

Our Training Centres
For training courses run at one of our training centres in Norwich, King’s Lynn, Cambridge or Bury St Edmunds, we include.

• Free onsite parking - directions for Norwich
• Refreshments
• Folder, notepad, pen and Polos

Our Norwich on-site parking (NR3 1UB) is free and situated 5 minutes walk along the river to our training centre at St James Mill. If you arrive by train it is about 20 minutes on the Riverside walk or a short taxi ride to get to us. View full directions for Norwich and all our other venues.

In-House Training
For in-company courses delivered at your premises or at Jarrold Training if you prefer to take people away from the workplace, we include:

• Ability to choose a date and venue to suit you
• Tailor the course to your requirements
• We can include 1:1 coaching to embed the learning if required

• Excellent customer satisfaction 
• Experienced and professional trainers and coaches
• Training facilities across East Anglia and London
• Bespoke in-house training

Institute of Leadership and Management (ILM)

The UK's premier management organisation, partnering with individuals and employers across the world to improve leadership and management performance.

Read More