This course is suitable for anyone who wishes to make their business writing more effective and succinct. No previous knowledge is required.

• ​What are business skills and why do we need them
• Discover what not to write and typical business writing errors
• What makes for good English, and what they don't teach you at school
• Different types of business media - Emails, reports, letters, writing for the web
• Putting it into practice - How to plan, write and review what you have written
• Tips and tools to improve your writing

At the end of the course, delegates will have developed the necessary skills to communicate ideas in a clear, concise and effective way. The course is highly interactive.

Course outline:

Introduction

• Why do we need them?
• What's in it for me?

What Not To Write

• Typical business writing errors
• Logic and clarity
• Planning
• Listening
• Note-taking
• 5 Key Points

Good English – What Schools Don’t Teach

• Correct spelling
• Sentence Construction
• Clauses and sub clauses
• Punctuation: 
  • Errors that change meaning
  • Errors that infuriate
• Using commas, semi-colons and apostrophes

Business Media

• Style, Content and Layout
• Letters
• Emails
• Memos
• Reports
• Writing for the web

Putting it into Practice

• Gathering information
• Researching
• Planning
• Writing
• Editing and proofing

The course runs from 9:30am through to 4:30pm. Refreshments are available from 9am.

We provide:

• Full course material
• Certificate of attendance
• 90 days post course support
• Note pad and pen
• Polos!

Also includes:

• Free on-site parking
• Refreshments throughout the day
• Lunch at a local restaurant
• Free WiFi

Our Norwich on-site parking (NR3 1UB) is free and situated 5 minutes walk along the river to our training centre at St James Mill. If you arrive by train it is about 20 minutes on the Riverside walk or a short taxi ride to get to us. View full directions for Norwich and all our other venues.

You will learn in a relaxed environment with a small group of up to 8 people. A specialist tutor will guide and encourage you through all the learning necessary to develop your skills and questions are always welcome.

• Word Introduction
• Report Writing
• Writing for the Web