Within our jobs, we all need to do some sort of business writing. This course is designed as an introduction to help those who need to do business writing to help them improve their writing skills. Its aim is to improve spelling, grammar, punctuation and use of plain language.

We will mainly concentrate on writing emails, letters, reports and work towards keeping in mind who we are writing for.  We will aim to use a logical structure and presenting our information in a professional manner.

• ​What are business skills and why do we need them
• Discover what not to write and typical business writing errors
• What makes for good English, and what they don't teach you at school
• Different types of business media - Emails, reports, letters, writing for the web
• Putting it into practice - How to plan, write and review what you have written
• Tips and tools to improve your writing

At the end of the course, delegates will have developed the necessary skills to communicate ideas in a clear, concise and effective way. The course is highly interactive.

Course outline:

An Introduction to Better Business Writing
 
Accuracy
 

• Spelling techniques
• Confusing words
• Punctuation
  • Apostrophes
  • Semi-Colons
  • Commas

Brevity

• Use of Plain English
  • Short, everyday words and sentences
  • Use of jargon and clichés
  • Active versus passive
  • Concrete words

Clarity
 

• Professional and clear presentation
• Logical and clear structure
• The four-point plan

Business writing examples
 

• Emails
• Letters
• Reports

 
Proofreading tips

The course runs from 9:30am through to 4:30pm.
You will learn in a relaxed environment with a small group of people. A specialist tutor will guide and encourage you through all the learning necessary to develop your skills and questions are always welcome.

Included with your course
We provide the following with online and training centre delivered courses.

• Course notes
• Certificate of attendance

Online Delivery
A link to the online training platform will be sent before the course, simply click the link and follow the instructions.

• See Virtual / Remote training information for more details
• Contact us if you'd like to test the platform before the morning of the course
• You can be located anywhere in the world with an internet connection and your computer

Our Training Centres
For training courses run at one of our training centres we include.

• Free onsite parking - directions for Norwich
• Lunch at a local restaurant or the training venue and refreshments all day
• Notepad, pen and Polos

• Word Introduction
• Report Writing
• Writing for the Web

Download full course profile: Business Writing Skills