Within our jobs, we all need to do some sort of business writing. This course is designed as an introduction to help those who need to do business writing to help them improve their writing skills. Its aim is to improve spelling, grammar, punctuation and use of plain language.

We will mainly concentrate on writing emails, letters, reports and work towards keeping in mind who we are writing for.We will aim to use a logical structure and presenting our information in a professional manner.

• ​What are business skills and why do we need them
• Discover what not to write and typical business writing errors
• What makes for good English, and what they don't teach you at school
• Different types of business media - Emails, reports, letters, writing for the web
• Putting it into practice - How to plan, write and review what you have written
• Tips and tools to improve your writing

At the end of the course, delegates will have developed the necessary skills to communicate ideas in a clear, concise and effective way. The course is highly interactive.

Course outline:

An Introduction to Better Business Writing
 
Accuracy
 

• Spelling techniques
• Confusing words
• Punctuation
  • Apostrophes
  • Semi-Colons
  • Commas

Brevity

• Use of Plain English
  • Short, everyday words and sentences
  • Use of jargon and clichés
  • Active versus passive
  • Concrete words

Clarity
 

• Professional and clear presentation
• Logical and clear structure
• The four-point plan

Business writing examples
 

• Emails
• Letters
• Reports

 
Proofreading tips

The course runs from 9:30am through to 4:30pm. Refreshments are available from 9am.

We provide:

• Full course material
• Certificate of attendance
• 90 days post course support
• Note pad and pen
• Polos!

Also includes:

• Free on-site parking
• Refreshments throughout the day
• Lunch at a local restaurant
• Free WiFi

Our Norwich on-site parking (NR3 1UB) is free and situated 5 minutes walk along the river to our training centre at St James Mill. If you arrive by train it is about 20 minutes on the Riverside walk or a short taxi ride to get to us. View full directions for Norwich and all our other venues.

You will learn in a relaxed environment with a small group of up to 8 people. A specialist tutor will guide and encourage you through all the learning necessary to develop your skills and questions are always welcome.

• Word Introduction
• Report Writing
• Writing for the Web

Download full course profile: Business Writing Skills