Do you have frontline managers who:

• Were promoted from within because they are technically good? 
• Are new to the role and / or inexperienced at managing others? 
• Need improved confidence in managing people and problems? 
• Find it difficult to balance the pressures of delivering for management while remaining part of the team?
• Could make a significant contribution to the company's profits if they were able to improve the performance of themselves and their teams? 

If the answer is "yes" to any of the above questions, you will find that the Forefront course provides solutions to these and many other issues that stretch today's team leader. The Forefront Team Ledaer Development course has been specially designed to give practising or aspiring first line managers a solid foundation in their formal development as a manager. Delegates will also complete a project which is to identify a problem within the workplace and implement an effective solution. 

Your employee will receive:

• An Insights Discovery personal profile
• 1-2-1 coaching sessions
• A fun and challenging learning experience

This course is suitable for current or aspiring frontline managers to develop their leadership skills and learn how to balance the roles and responsibilities of a manager. 

Format

• Insights Discovery Personal Profile feedback session
• Pre-course coaching and objective setting
• Training one morning a week for six weeks
• Application and assignment-driven tasks
• Post-course review and coaching session
• Complete a relevant business-related problem solving project
• Take part in regular peer group review time

Areas Covered

• Planning and organising - better control of projects, people and resources 
• Delivering results - improved understanding of internal and external customer needs 
• Commercial thinking - taking action to affect profit in measurable ways 
• Delegation - shifting responsibility to those who are going to do the work 
• Decision making - the skill and confidence to come up with solutions not problems 
• Communication - keeping everybody informed and the ideas flowing 
• Motivation - practical ways of raising team and individual performance 
• Time Management – focusing on priorities and meeting important deadlines 
• Innovation - engaging the team in positive and practical change
• Performance review - reviewing people's performance in a motivating and supportive way 
• Reaching consensus – developing active listening, positive communication and discussion 
• Leadership confidence - feeling confident and comfortable with the right style of authority for the individual

• Excellent customer satisfaction 
• Experienced and professional trainers and coaches
• Training facilities across East Anglia and London
• Bespoke in-house training