This course is aimed at delegates who are in their first management role.

Typically it might well be someone who has been promoted from within the team and now have to manage colleagues who had until recently been their peers.

If you are someone who is about to be promoted to a position where you will have line management responsibility then Forefront will also be the right course for you. However you really need to have the ability to work with authority in a team in order to derive major benefits. Your organisation should therefore be willing to enable you to run a project as a leader during the course.

Format

• Pre-course objective setting
• An Insights Discovery Personal Profile
• One morning a week for six weeks
• Application and assignment-driven 
• Post-course review and coaching session
• Relevant business-related project
• Regular peer group review time

Areas Covered

• Planning and organising - better control of projects, people and resources 
• Delivering results - improved understanding of internal and external customer needs 
• Commercial thinking - taking action to affect profit in measurable ways 
• Delegation - shifting responsibility to those who are going to do the work 
• Decision making - the skill and confidence to come up with solutions not problems 
• Communication - keeping everybody informed and the ideas flowing 
• Motivation - practical ways of raising team and individual performance 
• Time Control - doing first things first and meeting the important deadlines 
• Innovation  - engaging the team in positive and practical change
• Performance review - reviewing people's performance in a motivating way 
• Reaching consensus - through active listening, positive communication and discussion 
• Leadership confidence - feeling comfortable with the right style of authority