One of the most challenging leadership transitions isn’t taking on more responsibility, it’s leading people who used to be your peers. When we speak to delegates at the start of our Forefront programme, a common theme emerges across some of the team leaders. Many describe...
This lunchtime, I hosted a Women in Leadership webinar where 70 incredible women signed up to explore the Centred Leadership Model, a powerful framework we’ll be diving deeper into when my Women in Leadership: Elevate course returns this September. In my work with female leaders,...
I recently delivered an Assertiveness Training session here at Jarrold Training that sparked a lot of honest reflection and lively conversation, especially around what assertiveness feels like and how it’s often misunderstood. One of the most ideas we explored came from a quote from Brené...
Root Cause Analysis (RCA) is often framed as the domain of the data-minded analyst—meticulous, methodical, and logically rigorous. As my colleague in L&D Ed Wells often says RCA ‘has traditionally been seen as the preserve of the ultra-logical thinker, the Mr Spock of the team’....
In a recent training programme, I had the privilege of working with a talented team facing a challenge that’s becoming increasingly common in today’s workplace: fear of picking up the phone. While digital communication tools such as Email and Whatsapp may appear more convenient, they...
Influence: “the capacity to have an effect on the character, development, or behaviour of someone or something, or the effect itself” Oxford Dictionary Never underestimate the influence you have on others” - Laurie Buchanan So, two months in my new job as a Business Trainer...
Delegation can be defined as: ‘A process whereby an individual is selected from a group of candidates and empowered to complete a clearly defined task by giving them responsibility, authority and all the necessary resources to succeed.’ It is important to remember that the overall...
It was with a certain degree of satisfaction that I listened to Radio 4 at the weekend. I had tuned in to listen to a programme about bi-lateral and multi-lateral trade negotiations. ‘Scintillating’, I hear you all say. With the current political situation focused on...