Across industries, we are hearing the same tension expressed in different ways. Managers talk about younger team members who want purpose, feedback, flexibility and faster development, but who may lack confidence, resilience, or foundational workplace skills. At the same time, more experienced professionals hold deep...
One of the most challenging leadership transitions isn’t taking on more responsibility, it’s leading people who used to be your peers. When we speak to delegates at the start of our Forefront programme, a common theme emerges across some of the team leaders. Many describe...
This lunchtime, I hosted a Women in Leadership webinar where 70 incredible women signed up to explore the Centred Leadership Model, a powerful framework we’ll be diving deeper into when my Women in Leadership: Elevate course returns this September. In my work with female leaders,...
I recently delivered an Assertiveness Training session here at Jarrold Training that sparked a lot of honest reflection and lively conversation, especially around what assertiveness feels like and how it’s often misunderstood. One of the most ideas we explored came from a quote from Brené...
Root Cause Analysis (RCA) is often framed as the domain of the data-minded analyst—meticulous, methodical, and logically rigorous. As my colleague in L&D Ed Wells often says RCA ‘has traditionally been seen as the preserve of the ultra-logical thinker, the Mr Spock of the team’....
In a recent training programme, I had the privilege of working with a talented team facing a challenge that’s becoming increasingly common in today’s workplace: fear of picking up the phone. While digital communication tools such as Email and Whatsapp may appear more convenient, they...
One of the benefits of working for such a supportive organisation like Jarrold Training is that I’ve had the opportunity to attend many training sessions myself over the years. This time it was our PRINCE2 Foundation and Practitioner course, time for the trainer to be...
Many people might think of the word feedback as a negative thing, but feedback can and should be both positive and constructive. Every conversation, email and discussion we have with anyone at work or outside of work will contain feedback and it is valuable in...
Many people might think of the word feedback as a negative thing, but feedback can and should be both positive and constructive. Every conversation, email and discussion we have with anyone at work or outside of work will contain feedback and it is valuable in...
The importance of developing core skills no matter the ability or position of a person, will never ‘go out of fashion’. They are the fundamental trainings that shape a person-centred approach to business and ensure that teams align and thrive within their organisation’s values, service...