ITIL® Foundation Online

Course overview

Information Technology Infrastructure Library (ITIL) is the world’s most popular IT Service Management (ITSM) framework. ITIL is used to boost the efficiency of IT departments and to ensure IT meets business goals.

The ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables you to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.

This course can help:

  • Those who require a basic understanding of the ITIL framework
  • Those who want to understand how ITIL can be used to enhance IT service management
  • IT professionals or others working within an organization that has adopted ITIL.

The ITIL Foundation certification can also benefit anyone who has an interest in IT service management.

This accredited course is delivered in association with Knowledge Train, an Accredited Training Organisation.

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