ITIL® Foundation Online

Course overview

Information Technology Infrastructure Library (ITIL) is the world’s most popular IT Service Management (ITSM) framework. ITIL is used to boost the efficiency of IT departments and to ensure IT meets business goals.

The ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables you to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.

This course can help:

  • Those who require a basic understanding of the ITIL framework
  • Those who want to understand how ITIL can be used to enhance IT service management
  • IT professionals or others working within an organization that has adopted ITIL.

The ITIL Foundation certification can also benefit anyone who has an interest in IT service management.

Is this course right for you?

What will I learn?

How is it assessed?

What is included?

About ITIL

For help and advice choosing the right course for you,
call us on 01603 677107 or email enquiries@jarroldtraining.co.uk

Enquiry form

*All fields are required

Get in touch

Telephone
01603 677107

Email
enquiries@jarroldtraining.co.uk