In an environment where employment legislation is complex, it is vital that managers are equipped with adequate HR knowledge and expertise to be able to handle HR issues correctly or know when to ask for help.

If you line manage as part of your role and don't have a background in HR, then this course is essential.

• Roles and responsibilities
• Legal responsibilities
• Current employment law
• Performance management
• Handling disciplinaries

• Understand the line manager's role and responsibilities in handling their employees, including their legal responsibility
• Update on current employment law
• Understanding the importance of good performance management including recruitment, selection and induction
• Handling Disciplinaries, capability, and absence management issues and dealing with grievances and appeals
• Understanding when to invoke the disciplinary, capability or absence management procedure, the importance of documentation, improvement plans and handling terminations
• Understanding the different types of absence, including sickness absence, unauthorised absence, emergency time off for dependants, domestic absences, maternity related absence, jury service, other public duties

The course runs from 9:30am through to 4:30pm. Refreshments are available from 9am.

We provide:

• Full course material
• Certificate of attendance
• 90 days post course support
• Note pad and pen
• Polos!

Also includes:

• Free on-site parking
• Refreshments throughout the day
• Lunch at a local restaurant
• Free WiFi

Our Norwich on-site parking (NR3 1UB) is free and situated 5 minutes walk along the river to our training centre at St James Mill. If you arrive by train it is about 20 minutes on the Riverside walk or a short taxi ride to get to us. View full directions for Norwich and all our other venues.

You will learn in a relaxed environment with a small group of people. A specialist tutor will guide and encourage you through all the learning necessary to develop your skills and questions are always welcome.

• Forefront with ILM 3 Accreditation
• Appraisal Training
• Dealing with Difficult People