"Trainer was friendly, understanding and easy to listen to. Seemed to understand my concerns and short-comings and was sensitive to this and helpful. Very enjoyable course."
"An excellent friendly environment. Course material was spot on and incredibly helpful. Would highly recommend!"
"A great course to help with confidence in chasing payment."
"Lee-Anne was very friendly and knowledgeable"
"Felt the feedback on the role play was very beneficial"
"Trainer was very knowledgeable and answered all questions helpfully and efficiently. Very enjoyable course."
"Fantastic refresher with some new ideas to take away too!"
"Very much enjoyed this course. Thank you."
"Really informative. Found the phone scripts and role play very useful. Enjoyed the use of positive language phrases."
"Great to have a trainer with so much industry experience. She created an environment where ideas were freely shared."