This course teaches you how to lead improvement projects using Lean Six Sigma’s world-class structured problem solving approach, tools and principles and become a Green Belt. It teaches you how to understand, measure and manage processes. It teaches you how to collect and use process data but is free from advanced statistics. Following successful completion of your first successful project, you will have the option to be certified by the British Quality Foundation with the ensuing recognition and career advancement opportunities.
Delegates are equipped to deliver improvements in customer service, product and service quality, business efficiency and productivity, environmental impact and create a more effective and satisfying working environment.
Introduction:
• Key principles and foundations of Lean and Six Sigma
• Waste and Flow
• Variation and Sigma values
• The systematic approach (DMAIC)
• Roles and Responsibilities
• Project Selection and Review
• Change Management
The programme then follows the DMAIC (Define, Measure, Analyse, Improve, Control) phases, covering relevant tools and techniques under each of these headings as follows:
Define Phase Define the Problem and Plan the Project
• Improvement Charter, Problem Statement, Goal, Business Case
• SIPOC
• Focus on the Customer
• Voice of the customer and business
• VOC to CTQ Matrix
• Critical To Quality requirements
• Project Scope
• Project Planning
• Stakeholder Analysis/Communications Plan
• Risk Analysis
• Elevator Speech
Measure Phase Measure and Understand the Current Situation
• Process Stapling
• Value added flow analysis
• Process mapping: Deployment Flow Charts and Value Stream Mapping
• Moments of Truth
• Data collection
• Continuous and Discrete data
• Output, Input and In-process measures
• CTQ to Output Measures matrix
• Y to X (output to inputs) Matrix
• Operational Definitions
• Data quality
• Introduction to Gauge R&R/Attribute Agreement Analysis
• Data collection plan
• Introduction to Sampling methods
• Understanding Variation
• Statistical Process Control Charts
• Special & Common Cause Variation
• Introduction to Process Capability
Analyse Phase Identify & Confirm the Causes
• Fishbone/Ishikawa diagram
• Affinity Diagram
• 5 Whys
• Negative Brainstorming
• Interrelationship Diagrams
• Process Flow and 8 Wastes
• Introduction to Data Analysis Techniques
• Basic Graphs
• Data segmentation
• Pareto Charts
• Scatter diagrams
• Introduction to Hypothesis Tests
• Introduction to Regression Analysis
• Introduction to Design of Experiments
• Logical Cause testing
• Financial & Tollgate reviews
• Introduction to Multi-Generational PlansImprove Phase Generate Possible Solutions
• Lean Solutions
• SMED
• Batch size reduction
• Pull processing, Kanban
• Product Families, 3Rs
• Cellular Manufacturing/Autonomous Working
• Theory of Constraints, Drum-Buffer-Rope
• Heijunka, Process Levelling and Sequencing, Takt
• 5S
• Creative thinking
• Assumption Busting
• Ideas Box, Random Words Select the Solution
• N/3 Multivoting, XY Grid,
• Paired Comparisons, Prioritisation Matrix Plan & Test the Solution
• Process Pilot
• Risk Assessment, FMEA
• Mistake Proofing and Poka Yoke
• Financial Review, Cost benefit analysis
Control Phase Implement & Standardise the Solution
• Process management
• Control Plans
• Documentation/SOPs
• Standardisation
• Response Plan
• Lean Management System
• Visual Management, Andon, Performance Boards
• Regular Accountability
• Leader Standard Work
• Control Charts
• Before and After Comparison
Assess Achievements & Lessons
• Storyboards
• Final Review / Post Project Review
• Recognition
• Benefits, Learnings, Replication
Prices include comprehensive training materials, access to online learning resources and full BQF Certification.
All virtual classroom delegates receive:
- 12 months access to Catalyst’s online Business Improvement Zone – over 150 short videos recorded live in the classroom covering the entire course content
- Hard copy pack (delivered by courier)
- Printed copy of the course slides
- The Lean Six Sigma Improvement Journey Book
- The Lean Six Sigma Pocket Guide and Managing Change Pocket Guide
- Downloadable Green Belt project Tools and Templates
- Pdf copy of the course slides
- Downloadable guide on using Excel to understand process data
- Lean Six Sigma Project Guide
- Project Storyboard Guide
- British Quality Foundation Lean Six Sigma Green Belt exam (open book)
Please note: cost does not include British Quality Foundation Certification. Please contact us if you wish to discuss.
This programme provides the route to attaining benchmark British Quality Foundation Green Belt Certification but is equally for delegates who simply want to find out in detail what Lean Six Sigma is and how it works. Following successful completion of your first successful project, you will have the option to be certified by the British Quality Foundation with the ensuing recognition and career advancement opportunities.
This course is worth 80 CPD points.
This course is the first module of our BQF Lean Six Sigma Black Belt and BQF Business Black Belt certification programmes.
Please note: certification is an additional cost. Please contact us if you wish to discuss.
Q: Are there any prerequisites for this course?
A: None – this course assumes no prior knowledge of Lean Six Sigma
Q: Do I need statistical software, such as Minitab, to complete the training?
A: You do not need Minitab software to complete this programme as many Green Belt projects, particularly in non-manufacturing environments do not require the level of statistical training which would involve statistical software. However, there are free to use graphical tools on the Catalyst website which we include in the training.