Course overview

Only Delivered as a Live Instructor Led Online Course for April and May

• See our Virtual / Remote Training page for more information

In the current economic climate, it is more important than ever to get paid on time. But how do you do this successfully, without losing customer loyalty?

This comprehensive and practical course covers all aspects of credit control. It enables delegates to feel more confident when asking for money and dealing with confrontations. By using effective credit control techniques, your company will reduce bad debts and keep the money where it’s needed most…in your company!

This course deals with debt collection; looking at different techniques; questioning skills and confidence building to gain a positive outcome to help the business succeed.