In the modern workplace and new generations entering the workforce, many professionals find telephone conversations challenging, particularly as digital communication tools like email, chat, and messaging apps dominate.
This one-day course is designed to address these challenges by equipping participants with the confidence and skills needed to effectively connect with customers over the telephone. Participants will learn practical techniques to overcome phone anxiety, build rapport, and handle conversations with ease, making telephone communication a valuable part of their professional toolkit.
By the end of the course, participants will be able to:
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Please contact us to register interest and discuss in-house options. |
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For more information about multi-booking discounts click here or please call 01603 677107 |
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