This course is ideal for professionals in any industry who want to make confident, responsible use of AI in their everyday work. You don’t need a technical background, just curiosity and a willingness to explore how AI can save time and improve quality across your work.

By the end of the session, you’ll be able to:

• Identify which AI tools best fit your purpose, workflow, and organisation
• Apply practical data hygiene techniques to ensure privacy and compliance
• Craft clear, effective prompts that improve AI output quality
• Understand how to apply the human-in-the-loop approach for ethical and accurate results
• Build a custom AI tool you can apply immediately to your work

1. Introduction: AI As A Co-Pilot

• How AI supports rather than replaces human expertise
• Understanding current tools, trends, and practical limitations

2. Selecting The Right AI Tool

• Exploring general, specialist, and embedded AI tools
• Assessing usability, security, cost, and control
• Matching tools to tasks and outcomes

3. Data Management For Safe, Effective AI Use

• Structuring information for AI accuracy
• Data privacy, consent, and good governance
• Managing data responsibly across platforms and teams

4. Prompt and Conversation Engineering In Practice

• The structure of an effective prompt using RTF (Role, Task, Format)
• Refining prompts for tone, accuracy, and consistency
• Hands-on prompt-writing exercises with real examples

5. Human In The Loop

• Why human oversight improves creativity and accountability
• Designing checkpoints in your workflow
• Balancing AI use with human judgement

This is a live, interactive half-day course delivered by an experienced facilitator who has been developing AI tools and training for the past two years.

Expect practical demonstrations, practical exercises, and the chance to apply AI tools to real-world examples.

Delivery is available both in person at Jarrold Training or virtually via live online session.