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Forefront with ILM Accreditation
ILM Level 3 Award in First Line Management
 Next available Norwich date: 22 May 2012   |
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Next available Bury St Edmunds date: 22 May 2012 |
Team Leader & Frontline Management Development
The ILM Level 3 qualification in First Line Management has been specially designed to give practising or aspiring first line managers a solid foundation in their formal development as a manager.
The Award in First Line Management is a concise qualification which gives an introduction to the basic skills, knowledge, and understanding required by today's first line manager. The mandatory unit in 'Solving Problems and Making Decisions' is designed to develop practical techniques for tackling managerial problems and decisions from gathering and interpreting information through to the effective communication of outcomes.
ILM Level 3 Assessment Units
- M3.01 - Solving Problems and making Decisions
- M3.21 - Organising and Delegating
- M3.26 - Managing Performance
- M3.11 - Building the Team
Five reasons for using this course
Do you have frontline managers who:
- Were promoted from within because they are technically good?
- Are new to the role and/or inexperienced at managing others?
- Need improved confidence in managing people and problems?
- Find it difficult to balance the pressures of delivering for management while remaining part of the team?
- Could make a significant contribution to the company's profits if they were able to improve the performance of themselves and their teams?
If the answer is "yes" to any of the above questions you will find that the Forefront course provides solutions to these and many other issues that stretch today's team leader.
Forefront is a unique team leader course, which is an investment in your people to deliver increased competence and financial returns for your business.
What people say:View All
Extremely helpful. Helped to pull out my skills and gave me structures to work on. I am more confident in my knowledge and abilities and feel I am the right person to be guiding my team.
Saffron Housing - Mar 2012
The next course dates:
Norwich
May 22, 29, June 12, 19, July 3 and 10
Tuesday mornings - 9am - 1pm
October 4, 11, 18, 25, November 8 and 15
Thursday mornings - 9am - 1pm
Bury St Edmunds
May 22, 29, June 12, 19, 26 and July 3
Tuesday mornings - 9am - 1pm
October 4, 11, 18, 25, November 1 and 8
Thursday mornings - 9am - 1pm
Profile Outline:
Format
- Pre-course objective setting
- An Insights Discovery Personal Profile
- One morning a week for six weeks
- Application and assignment-driven
- A mid-point review and coaching session
- Relevant business-related project
- Regular peer group review time
- Post-course review and coaching
Areas covered
- Planning and organising - better control of projects, people and resources
- Delivering results - improved understanding of internal and external customer needs
- Commercial thinking - taking action to affect profit in measurable ways
- Delegation - shifting responsibility to those who are going to do the work
- Decision making - the skill and confidence to come up with solutions not problems
- Communication - keeping everybody informed and the ideas flowing
- Motivation - practical ways of raising team and individual performance
- Time Control - doing first things first and meeting the important deadlines
- Innovation process - for constant improvement by getting
- Performance review - reviewing people's performance in a motivating way
- Reaching consensus - through active listening, positive communication and discussion
- Leadership confidence - feeling comfortable with the right style of authority
Profile Details:
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Price: £1575.00 
Duration: 6 half days sessions- Rating:
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Norwich Dates:
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22 May 2012
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04 October 2012
Bury St Edmunds Dates:
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22 May 2012
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04 October 2012
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