Team Leader Development

Next available Norwich date: 20 April 2012

Next available Bury St Edmunds date: 23 February 2012

Team Leader & Frontline Management Development

Five reasons for using this course

Do you have frontline managers who:

Were promoted from within because they are technically good?
Are new to the role and / or inexperienced at managing others?
Need improved confidence in managing people and problems?
Find it difficult to balance the pressures of delivering for management while remaining part of the team?
Could make a significant contribution to the company's profits if they were able to improve the performance of themselves and their teams?

If the answer is "yes" to any of the above questions you will find that the Forefront course provides solutions to these and many other issues that stretch today's team leader.

Forefront is a unique team leader course, which is an investment in your people to deliver increased competence and financial returns for your business.

ILM Level 3 Award in First Line Management

What people say:

Anyone who is responsible for the performance of others must do this course. Practical and essential.

Place Uk - Nov 2011

The next course dates:

Norwich
January 27, February 3, 10, 24, March 2 and 9
Friday mornings - 9am - 1pm

April 20, 27, May 4, 18, 25 and June 1
Friday mornings - 9am - 1pm

October 4, 11, 18, 25, November 8 and 15
Thursday mornings - 9am - 1pm

Bury St Edmunds
February 23, March 1, 8, 15, 22 and 29
Thursday mornings - 9am - 1pm

May 22, 29, June 12, 19, 26 and July 3
Tuesday mornings - 9am - 1pm

Profile Outline:

Format

Pre-course objective setting
One morning a week for six weeks
Application and assignment-driven
A mid-point review and coaching session
Relevant business-related project
Regular peer group review time
Post-course review and coaching

Areas covered

Planning and organising - better control of projects, people and resources
Delivering results - improved understanding of internal and external customer needs
Commercial thinking - taking action to affect profit in measurable ways
Delegation - shifting responsibility to those who are going to do the work
Decision making - the skill and confidence to come up with solutions not problems
Communication - keeping everybody informed and the ideas flowing
Motivation - practical ways of raising team and individual performance
Time Control - doing first things first and meeting the important deadlines
Innovation process - for constant improvement by getting
Performance review - reviewing people's performance in a motivating way
Reaching consensus - through active listening, positive communication and discussion
Leadership confidence - feeling comfortable with the right style of authority